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Hertfordshire Adviceline Service - 0800 144 88 48 Click this image to get access to advice by email by completing a web form at Local Food Support Helpline (Answerphone service) 01442 969 464 Consumer Helpline - 0808 223 1133 Help to claim - Universal Credits - 0800 144 8 444

Need advice

How can I get advice?


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Citizens Advice provide a web-chat service for Universal Credit, Debt & Consumer issues. For more information and to talk to an adviser please click here

By ‘phone:

Hertforshire & Chelmsford Adviceline

In Person: Our Drop-in service has been suspended immediately. We’re still here to help.

We have extended our capacity on our telephone service Adviceline

We will do our very best to answer calls, but due to a reduction in the number of staff and volunteers we have available, please be patient we will get to you.

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British Sign Language (BSL) Service

The Hertfordshire Citizens Advice Service (HCAS) have a trained adviser who provides assistance to clients who are deaf or hard-of-hearing more information.

Dedicated consumer support


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By phone:

Citizens Advice Consumer Helpline 0808 223 1133 from 9am until 5pm, Monday to Friday

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Pie chart of top 5 areas; Debt, Benefits, Employment, Housing & Relationships