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Hertfordshire Adviceline Service - 0800 144 88 48 Click this image to get access to advice by email by completing a web form at Citizens Advice Food Support Helpline 0808 208 2138 open Monday- Friday 9-5 Consumer Helpline - 0808 223 1133 Help to claim - Universal Credit - 0800 144 8 444

Email and telephone service

To help all people who live or work in Dacorum we have implemented an email response service that will provide information and limited advice.

To make this service easier for everyone please attempt to self-help by viewing all available information that can be found on our national website relating to your issue/concern.

If you cannot find the information you need then click the image below to take you to our web form. Please provide as much information as you can, especially what you have done already, as this will save us recommending things you have already tried, which can be very frustrating. This service is another way to get key information, and has response time of within 5 working days.

Click this image to get access to advice by email. Click image to access web form.

We also have our Hertfordshire Adviceline service which we have increased our capacity to deal with issues on the telephone. If your issue needs further assistance then we will place you into a work queue with your local Citizens Advice who will call you back within 3 working days. These call backs might come from a withheld number.

Hertforshire & Chelmsford Adviceline

If you have call blocking services on your phone then you will need to disable this while you are waiting for a response from us. Please be aware that the NHS, GP surgeries all typically call from withheld or private numbers so you might be preventing other key services from contacting you.